It’s Not Personal — 2 Comments

  1. Great points here, Tom. We almost need a new communications model that takes electronic media into consideration. I say “almost”. ;-)

    The problem with a lot of electronic discourse conflicts can be boiled down to PEBKAC. On both sides.

    • Truth. Witnessed a painful misunderstanding in real live just after posting this article and my first thought was there wasn’t even a keyboard involved. I rationalized it as a big cultural issue (two very different backgrounds), failure to read body language, and one person’s humor that was offensive to the other. And no keyboard…

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